SENSOR REPLACEMENTS
Due to Manufacturer guidelines, if a sensor fails for any reason, including falling off early, damaged items, being removed by a medical professional for a procedure, or malfunction the replacement must come from the manufacturer themselves as this allows them investigate what caused the malfunction.
FreeStyle Libre Sensor Replacements
In order to request a replacement sensor from Abbott, the manufacturer of the Freestyle Libre, please either call the customer service team at 855-632-8658 or you can fill out a form online at https://www.freestyle.abbott/us-en/support/sensorsupportrequest.html and they will be able to coordinate your replacement.
Dexcom Sensor Replacements
If you have a Dexcom G7 and require a replacement, please go to https://dexcom.custhelp.com/app/webform where you will find links to the sensor replacement form. You can also go to https://www.dexcom.com/contact to find the replacement form link as well as the self-help product support and the customer service chat and call queue.
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Family Medical Supplies offers reliable diabetes care solutions with a focus on quality, convenience, and personalized support. We specialize in providing Continuous Glucose Monitors, including the FreeStyle Libre 3 system, for eligible Medicare beneficiaries. Our dedicated team is here to guide you through the process and ensure that you receive your supplies at no cost. Learn more about our services and how we can help manage your diabetes today!
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(301) 479-3500
19847 Century Blvd Ste 207
Germantown, MD 20874
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